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Media Pack 2008/2009

Golden Service Awards

The Kimberly-Clark Professional Golden Service Awards is the world’s premier programme for the cleaning profession. Currently it operates in Australia, New Zealand, South Africa, Italy, Holland, Belgium and more recently South Korea.

The programme is organised by Kimberly-Clark Professional and the CSSA. Individual awards are sponsored by cleaning industry professional organisations - The British Cleaning Council, the Cleaning & Support Services Association and the British Institute of Cleaning Science and Cleaning & Maintenance magazine. Darwin Clayton, the long established and respected provider of insurance services, is a key sponsor for the Golden Service Awards.

JohnsonDiversey is a second key sponsor. JohnsonDiversey, like Kimberly-Clark Professional, is another global hygiene supplier to all continents.. It provides both cleaning chemicals and Taski floor machines.

    C&M looks at the importance of the GSA’s Cleaner of the Year Award

    People are vital to the cleaning business. It takes hard work and dedication to do a good job and there are many people in the industry who show a high level of commitment to what they are doing. That means it takes someone really special to be the Golden Service Awards Professional Cleaner of the Year.

    The Kimberly-Clark Professional Golden Service Awards, organised in conjunction with the Cleaning &?Support Services Association, aim to recognise real innovation in the cleaning sector.

    The victory of OCS Cleaning and Environmental Services in the Health and Safety/Environmental Awareness section of the awards is the perfect example. “Everybody talks about innovation, but not everyone manages to do it in a way which has real business benefits,” said Graham Landi, UK and Ireland country manager for Kimberly-Clark Professional.  “OCS’ use of communication technology to develop a system which improves safety and efficiency is just the sort of entry we are looking for.”

    There is perhaps no type of building in which hygiene is more vital than in a hospital. The subject of hospital cleanliness is the focus of immense public interest and the highest possible standards have to be maintained at all times.

    That means that the winner of the 2007 Kimberly-Clark Professional and CSSA Golden Service Award in the Healthcare sector has to be really special. ISS Mediclean is one of the leading companies in the field, with a portfolio of over 300 NHS clients.  “Hygiene is vital in healthcare, which is why we decided to recognise the best the sector can offer with a special category in the Golden Service Awards,” said Graham Landi, UK and Ireland country manager for Kimberly-Clark Professional.

    The winners of the 2007 Golden Service Awards


    The Kimberly-Clark Professional and CSSA Golden Service Awards has grown again in this, its 16th year.

    Moving the programme to alternate years has resulted in just what the organisers wanted – by giving organisations more time to prepare so that more entries were received. This year the number increased by 30% and encouraged some first time entries like Lancaster Office Cleaning Company.


    Training is our best investment

    The opening comment from ISS’s training and development manager Michelle Benton set the tone for the whole interview, when she said: "Training is our best investment because people are our only asset.

    They make our business the success that it is today. As the largest cleaning and FM company in the world, we must set the pace for staff training. The Kimberly-Clark Professional & CSSA Golden Service Awards programme is designed to recognise the best in cleaning skills. In the last programme the ISS Group won three Awards – the Best Cleaned Premises by a Contract Cleaning Company in the Healthcare and the Leisure sectors, plus the BICSc Training Award.

    The sector Award wins illustrate that ISS’s training is effective; without it the company would not be able to reach such high standards of cleaning.

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